Privacy Policy

1. Controller

2. General Information

Canary Vans is a non-profit C2C marketplace that allows private individuals to list and find campers.

No payments or financial transactions are processed via the platform.

We process personal data only in accordance with the GDPR and Austrian data protection law.

3. Data We Process

We process the following data:

• Personal data (e.g. name, email address upon registration)
• Usage data (e.g. logins, listings, messages)
• Communication data (e.g. messages between users)
• Technical data (e.g. IP address, browser type, access time)

4. Purpose of Processing

We process data for:

• Operating and managing the Canary Vans platform
• Creating and maintaining user accounts
• Enabling contact between users
• Ensuring system stability and security
• Responding to inquiries
• Fulfilling legal obligations

5. Legal Basis

Processing is based on:

• Art. 6(1)(b) GDPR – contract performance
• Art. 6(1)(c) GDPR – legal obligation
• Art. 6(1)(f) GDPR – legitimate interests in secure platform operation

6. Data Disclosure

Personal data will not be shared or sold to third parties, except:

• to technical service providers (e.g. hosting partners),
• when required by law, or
• with the user's explicit consent.

All service providers comply with Art. 28 GDPR.

7. Storage & Deletion

Data will be retained only as long as necessary.

After account deletion, personal data will be erased within 30 days unless legal obligations require otherwise.

8. Cookies & Tracking

Canary Vans uses only essential cookies for technical functionality.

No tracking or analytics cookies are used.

9. User Rights

Users have the right to:

• Access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

To exercise these rights, please contact us via our website.

10. Security

We implement appropriate technical and organizational measures to protect data from loss, misuse, or unauthorized access.

11. Changes

We may update this Privacy Policy periodically. The version published on our website applies.